Technical SupportRedback Web Solutions runs on a ticket based support system for technical support or billing.

Customers that have existing products receive priority support.

 For sales support you can email us here, or telephone us on 1300 768 100.

All technical support is provided by email only due to the nature and time involved in resolving some issues.

To submit a technical support ticket or a billing ticket you need to be a registered user.

To lodge a  technical support or billing ticket please login to your customer portal at the link below:

Create a Support Ticket

If you require assistance in configuring emails, we may need to access your computer remotely.

To provide us with access please download the access file by clicking on the image below, and then double click on the file to install and open it.

You will need to then provide our technical support team with your ID and password provided by the download.

Please make sure that your computer is left on so that we can access and resolve the issue.

Computer Access

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